Reservation Policies and FAQs
WHAT AGE GROUPS DO YOU SERVE?
We serve children from birth to PreK.
ARE THE DevelopMENTORING CLASSES THERAPY?
The classes are not therapy, per se, rather opportunities for caregiver and child to explore the joy of learning and play together, in a small group, while implementing proven strategies and techniques used by trained professionals to heighten brain building skills. In the event a family would be interested in pursing individual therapy services, please speak with the Speech-Language Pathologist DevelopMENTORs or contact Heartland Hears Us.
HOW DO I RESERVE A SPOT FOR MY CHILD AND MYSELF IN ONE OF THE DevelopMENTORING CLASSES?
You can email us at [email protected] at any time. Payment in full is required before the first class and is due within 7 days of registration in order to hold your spot. Payment via PayPal is available. If not received in that time frame the spot will be released for others to reserve unless other arrangements have been made. Detailed payment information will be sent to you at the time of reservation.
CAN WE BRING SIBLINGS ALONG TO CLASSES?
At this time the only DevelopMENTORING classes that can accommodate siblings are the Little Musician Classes available to families and their children of all ages. For all other classes we really want to foster the relationship and attention between caregiver and child in a more individualized format. We understand that special circumstances can always arise. Feel free to contact us with any questions so we can best accommodate your needs.
WHAT IF WE ARE NOT ABLE TO ATTEND A CLASS DURING OUR RESERVED SESSION?
The DevelopMENTORS will work with you to schedule ONE make up class from a reserved session during a different session of classes. We will not be able to make up more than ONE class per reserved session unless other arrangements have been made with the DevelopMENTOR. We understand that things come up. Classes missed due to illness or family emergency will be prorated off of your total. Cancelations due to personal reasons must be received by your DevelopMENTOR at least 24 hours before the start of your class to be prorated. No shows and personal cancellations made less than 24 hours before the start of class will not be prorated and are not eligible for makeup.
MY KIDDO ISN'T FEELING SO GOOD AND WE HAVE CLASS TODAY. WHAT SHOULD WE DO?
We follow the same sickness criteria of most area daycares. Please do not bring your child if they, or anyone in the family, has had a fever of 100 or greater, vomiting, or diarrhea within 24 hours of the class, pink eye, strep throat, or any other illness requiring antibiotics that they have not yet been taking more than 24 hours.
WE HAVE MORE THAN ONE CHILD WE WOULD LIKE TO ENROLL IN THE SAME SESSION. IS THERE A DISCOUNT AVAILABLE FOR ADDITIONAL CHILDREN?
YES! Please contact us at [email protected] for more details!
I HAVE A GROUP OF FAMILIES WHO WOULD LIKE TO SCHEDULE OUR OWN PRIVATE CLASS TOGETHER. IS THAT A POSSIBILITY?
YES! Please speak with DevelopMENTOR Brandy Storck for those VERY LIMITED scheduling options.
I SEE THAT THE CLASSES ARE OFFERED IN 4-WEEK SESSIONS. DOES THAT MEAN THE SAME MATERIAL WILL BE USED FOR EACH SESSION?
NO! The content of each session is always different so the learning opportunities are constantly changing!
I NOTICED THERE IS A MINIMUM NUMBER OF CHILDREN FOR EACH CLASS. WHAT HAPPENS IF THE CLASS RESERVATIONS DO NOT MEET THAT MINIMUM?
You will be refunded your registration in full or it can be transferred to the following session of classes.
DO WE HAVE TO WAIT UNTIL THE BEGINNING OF A SESSION TO ATTEND?
Not at all! If a spot is available in the class you desire you can begin attending at any time. Monthly rates will be prorated to accommodate.
**Class policies are subject to change.
We serve children from birth to PreK.
ARE THE DevelopMENTORING CLASSES THERAPY?
The classes are not therapy, per se, rather opportunities for caregiver and child to explore the joy of learning and play together, in a small group, while implementing proven strategies and techniques used by trained professionals to heighten brain building skills. In the event a family would be interested in pursing individual therapy services, please speak with the Speech-Language Pathologist DevelopMENTORs or contact Heartland Hears Us.
HOW DO I RESERVE A SPOT FOR MY CHILD AND MYSELF IN ONE OF THE DevelopMENTORING CLASSES?
You can email us at [email protected] at any time. Payment in full is required before the first class and is due within 7 days of registration in order to hold your spot. Payment via PayPal is available. If not received in that time frame the spot will be released for others to reserve unless other arrangements have been made. Detailed payment information will be sent to you at the time of reservation.
CAN WE BRING SIBLINGS ALONG TO CLASSES?
At this time the only DevelopMENTORING classes that can accommodate siblings are the Little Musician Classes available to families and their children of all ages. For all other classes we really want to foster the relationship and attention between caregiver and child in a more individualized format. We understand that special circumstances can always arise. Feel free to contact us with any questions so we can best accommodate your needs.
WHAT IF WE ARE NOT ABLE TO ATTEND A CLASS DURING OUR RESERVED SESSION?
The DevelopMENTORS will work with you to schedule ONE make up class from a reserved session during a different session of classes. We will not be able to make up more than ONE class per reserved session unless other arrangements have been made with the DevelopMENTOR. We understand that things come up. Classes missed due to illness or family emergency will be prorated off of your total. Cancelations due to personal reasons must be received by your DevelopMENTOR at least 24 hours before the start of your class to be prorated. No shows and personal cancellations made less than 24 hours before the start of class will not be prorated and are not eligible for makeup.
MY KIDDO ISN'T FEELING SO GOOD AND WE HAVE CLASS TODAY. WHAT SHOULD WE DO?
We follow the same sickness criteria of most area daycares. Please do not bring your child if they, or anyone in the family, has had a fever of 100 or greater, vomiting, or diarrhea within 24 hours of the class, pink eye, strep throat, or any other illness requiring antibiotics that they have not yet been taking more than 24 hours.
WE HAVE MORE THAN ONE CHILD WE WOULD LIKE TO ENROLL IN THE SAME SESSION. IS THERE A DISCOUNT AVAILABLE FOR ADDITIONAL CHILDREN?
YES! Please contact us at [email protected] for more details!
I HAVE A GROUP OF FAMILIES WHO WOULD LIKE TO SCHEDULE OUR OWN PRIVATE CLASS TOGETHER. IS THAT A POSSIBILITY?
YES! Please speak with DevelopMENTOR Brandy Storck for those VERY LIMITED scheduling options.
I SEE THAT THE CLASSES ARE OFFERED IN 4-WEEK SESSIONS. DOES THAT MEAN THE SAME MATERIAL WILL BE USED FOR EACH SESSION?
NO! The content of each session is always different so the learning opportunities are constantly changing!
I NOTICED THERE IS A MINIMUM NUMBER OF CHILDREN FOR EACH CLASS. WHAT HAPPENS IF THE CLASS RESERVATIONS DO NOT MEET THAT MINIMUM?
You will be refunded your registration in full or it can be transferred to the following session of classes.
DO WE HAVE TO WAIT UNTIL THE BEGINNING OF A SESSION TO ATTEND?
Not at all! If a spot is available in the class you desire you can begin attending at any time. Monthly rates will be prorated to accommodate.
**Class policies are subject to change.